World’s Worst Ways to Handle a Customer Complaint

Here are some of the World’s Worst Ways to Handle a Customer Complaint that would only make things worse!

Top 10 World’s Worst Ways to Handle a Customer Complaint

1. “You’re the first person to ever complain about this.”
2. “If you don’t like it, shop somewhere else.”
3. “What do you want me to do about it?”
4. “Sorry, but there’s nothing we can do.”
5. “Our policy is to ignore complaints.”
6. “I’ll get back to you… never.”
7. “It’s your fault, not ours.”
8. “Why don’t you calm down?”
9. “We’re not interested in your feedback.”
10. “Too bad, so sad.”

Conclusion

Customer complaints need to be handled with care. These responses would escalate a situation rather than resolve it.